CHICX WAR ROOM
WhatsApp Lead CRM
Every conversation visible, prioritized, and follow-up ready — Home Trial, objections, and revenue opportunities.
CRM Intelligence
Hottest Lead
Shruthi Venkatesh
Score 97 · Ready to Buy
Follow-Up Due
6 today
Shruthi, Priya, Reshma, Ananya, Divya, Kavya
Home Trial Ops
3
Book or confirm trials
High Objections
5
Trust-first replies needed
Active Leads
8
Pipeline Potential
₹13,391
Top Revenue Lead
Reshma
₹2,998
Next Action
Close Sale
Shruthi
New Leads
1
Reply within 5 minutes
Interested
2
Recommend product + build trust
Home Trial
3
Confirm name, area, date, time
Ready to Buy
1
Close sale — confirm address + payment
Re-engage
1
Timing objection — re-open conversation
Hot Lead
Shruthi Venkatesh
Next Action
Close — confirm Lumen Ray, address, COD/Home Trial pay-at-home, dispatch window
Hidden desire: Confidence piece for client meetings — looks expensive, feels light
Close SaleFollow-Up Due
- Close Sale
Shruthi Venkatesh
Race Course · Due 2026-06-25
Close — confirm Lumen Ray, address, COD/Home Trial pay-at-home, dispatch window
Priority 97
- Book Home Trial
Priya Natarajan
RS Puram · Due 2026-06-25
Confirm Home Trial slot — Saturday 11 AM, 2 designs
Priority 94
- Book Home Trial
Reshma Thomas
Town Hall · Due 2026-06-25
Book Home Trial — 2 necklaces + 2 rings, stylist curation message
Priority 86
- Follow Up
Ananya Krishnan
Saibaba Colony · Due 2026-06-24
Send Celeste Duo Reel + Home Trial pitch — address price with daily-cost frame
Priority 81
- Reply Now
Divya Ramesh
Gandhipuram · Due 2026-06-25
Reply within 5 min — qualify size, confirm same-day cut-off, offer Fleurette
Priority 76
- Handle Objection
Kavya Mohan
Singanallur · Due 2026-06-25
Send Aquaria macro Reel + quality FAQ — offer bundle with Minette
Priority 72
Home Trial Opportunities
Priya Natarajan
Home Trial InterestedLumen Ray · Celeste Duo
Trust trigger: Home Trial — try before paying
Confirm Home Trial slot — Saturday 11 AM, 2 designs
Meera Subramanian
Home Trial ScheduledPerla Lune
Trust trigger: Friend referral + white-glove trial experience
Send trial confirmation — name, address, 2 SKUs, pay-at-home reminder
Reshma Thomas
Home Trial InterestedCeleste Duo · Fleur Luxe
Trust trigger: Try 10 designs at home — stylist picks for her
Book Home Trial — 2 necklaces + 2 rings, stylist curation message
High-Objection Leads
Priya Natarajan
Worried it won't look premium in daylight
Trust: Home Trial — try before paying
Reshma Thomas
Not sure which design suits my face shape
Trust: Try 10 designs at home — stylist picks for her
Ananya Krishnan
₹1,499 feels high for daily wear
Trust: EverLuxe finish proof + try at home
Kavya Mohan
Is this real quality or fashion jewelry that fades?
Trust: EverLuxe quality standard + macro finish video
Lakshmi Priya
Will decide after salary day
Trust: Gift packaging + easy exchange if she doesn't love it
All Leads
Instagram Reel
Shruthi Venkatesh
+91 98940 11567 · Race Course, Coimbatore
Interest
Daily Wear
Products
Lumen Ray
Budget
₹1,400–₹1,600
Revenue
₹1,499
Hidden Desire
Confidence piece for client meetings — looks expensive, feels light
Said 'I'll take Lumen Ray' — highest revenue readiness. Close today.
Meta Ad
Priya Natarajan
+91 98422 10341 · RS Puram, Coimbatore
Interest
Home Trial
Products
Lumen Ray, Celeste Duo
Budget
₹1,200–₹1,800
Revenue
₹1,499
Hidden Desire
Daily necklace that looks expensive at office without feeling heavy
Replied within 3 min. Asked about Lumen Ray weight. High intent — do not send price only.
WhatsApp Referral
Meera Subramanian
+91 93600 44128 · Peelamedu, Coimbatore
Interest
Home Trial
Products
Perla Lune
Budget
₹1,500–₹2,000
Revenue
₹1,799
Hidden Desire
Premium piece for office + evening without switching jewelry
Trial booked Sunday 4 PM. Referred by existing customer. Prepare Perla Lune + Celeste Drop backup.
Walk-in Referral
Reshma Thomas
+91 94433 90218 · Town Hall, Coimbatore
Interest
Home Trial
Products
Celeste Duo, Fleur Luxe
Budget
₹1,200–₹1,800
Revenue
₹2,998
Hidden Desire
Build a small collection — necklace + ring that match
Walk-in referral from boutique partner. Bundle potential — Celeste Duo + Fleur Luxe.
Instagram Reel
Ananya Krishnan
+91 97877 55290 · Saibaba Colony, Coimbatore
Interest
Daily Wear
Products
Celeste Duo
Budget
₹1,000–₹1,500
Revenue
₹1,499
Hidden Desire
One necklace that completes every kurti and western top
Price objection is primary blocker. Responded to Fleurette ad but upsell to Celeste Duo.
Meta Ad
Divya Ramesh
+91 82200 33917 · Gandhipuram, Coimbatore
Interest
Same-Day Delivery
Products
Fleurette
Budget
Under ₹1,000
Revenue
₹999
Hidden Desire
Elegant ring for tonight's dinner — needs it today
New lead 12 min ago. Urgency play — speed wins. No Home Trial needed if in stock.
Meta Ad
Kavya Mohan
+91 95007 88234 · Singanallur, Coimbatore
Interest
Daily Wear
Products
Aquaria, Minette
Budget
₹1,200–₹2,000
Revenue
₹1,799
Hidden Desire
Stackable bracelet that looks styled instantly on wrist
Quality objection — do not discount. Trust-first reply. High objection score.
Meta Ad
Lakshmi Priya
+91 96262 77801 · Saravanampatti, Coimbatore
Interest
Gift Purchase
Products
Celeste Drop, Fleur Luxe
Budget
₹1,000–₹1,500
Revenue
₹1,299
Hidden Desire
Gift for sister's birthday — wants elegant but safe choice
Went quiet 5 days. Salary objection is timing — not product fit.
Quick Reply Scripts
First Reply
Hi! Welcome to CHICX 💛 Tell me what you are looking for — daily wear, gifting, or something elegant for an occasion?
Home Trial Pitch
We can bring selected EverLuxe pieces to your home in Coimbatore. You try them comfortably and pay only for what you love.
Close
Shall I reserve this piece for you or book a Home Trial so you can see it before choosing?
NEXT CUSTOMER ACTION
Shruthi Venkatesh · Close — confirm Lumen Ray, address, COD/Home Trial pay-at-home, dispatch window
Shruthi Venkatesh · Ready to Buy · 6 follow-ups due